Just a few problems with finding the location of the office from moving from the previous store location in Woodstock to another place on 3 Rd floor 476 at RBC bank . Maybe someone should post the new photo of store on the corner . The AI answer machine has English Lady with a low volume for the hearing impaired to understand such direction..
Response from the owner:Hi Gordon, thank you for sharing your feedback. We're very sorry to hear about the experience you described and understand how frustrating that must have been. It sounds like there may have been some confusion — we don’t currently have an Insurance Store location on Dundas Street in Woodstock. Our local office is located at 476 Peel Street, 3rd Floor, Woodstock, ON N4S 1K1, and our team would be happy to assist you in getting a replacement insurance card.
To make sure someone is available to help right away, please give us a call at (519) 539-2071 to book a quick appointment. We’d really appreciate the opportunity to make this right and ensure you get what you need.
