Barrie Insurance Broker Testimonials

Working with Carole has been excellent over the years - she is very attentive and efficient! Highly recommend.

Carole was very patient and helped me through the entire process. I am very satisfied with the level of service.

Great service! Carole was extremely helpful putting everything together!

In all my years of dealing with Insurance companies I have found my agent to be more than professional, polite, honest and helpful! Quick to respond to my questions and find me the absolutely best premiums.
I’m so thankful to see honest hard working folks in this day and age.
Thank you Insurance Store and to my agent Carole for making my life a bit more enjoyable

Carole was very helpful
She explained everything i need to know
I would definitely recommend her

I dealt with both Don Smales and Carole Schmidt at the Insurance Store and both were more than helpful with my auto insurance needs. Both individuals were courteous and professional; I have no hesitation in recommending the Insurance Store for your insurance needs!

10/10 experience Highly recommended!

Excellent & timely service. Jennifer & Stephanie helped me with a new policy for my business, can’t say enough what a positive experience it was, easy and stress free. Even saved money on the new policy. If I could give 10 stars I would.

Carole S. has been fantastic to deal with. Quick to respond and always friendly. She even put in work after hours! Highly recommend Carole S. at The insurance store for all of your insurance needs.

Just switched home and car insurance with the help of The Insurance Store in Collingwood. Very satisfied with the service we received and the prices they provided us with. I definitely recommend them.

Great communication, well worth the time to get the quote! So glad to tell my current company,
Your services are no longer needed after 30+ years. Sad that Loyalty means nothing to tradition insurance companies!

Carole was fantastic and friendly, made the process very easy and explained everything I had questions about!

I have been with Insurance Store for years now and I made the mistake of leaving last year due to what I thought was a better price. It was not and the level of customer service was a 0 compared to what I have always gotten from Carole and the team at Insurance Store. Carole went above and beyond to get myself and my daughter the best price, I would recommend her over and over and over again.
Thanks Carole

Carole was quick and efficient while also fully explaining everything to me. Very grateful for her kind help.

To whom it may concern.
My experience with Carole as my broker was delightful, courteous and prompt. Carole had me on the road in no time. Carole also reminded me about an out dated license, which could have cost me big time.
I would highly recommend Carole to anyone, that needs insurance.
Kudos Carole.

I had a wonderful experience being assisted by Carole today with the setup of my new vehicle insurance. Seamless and quick process, she was very helpful and informative. Thanks again!

They always take the hassle out of insurance and make sure all of my questions have been answered.

Carole was very helpful and answered any questions I had in a timely manner.

The Insurance Store is the best, the people there are very knowledgeable and friendly!
Jennifer Robichaud and Susan Roth are amazing!! Their ability to remain cheerful, no matter how many times we asked for assistance is priceless. Thank you for being dedicated and for making our insurance experience a positive one:) This review because we don’t want your hard work and kindness to go unnoticed. Tarek & Fida

Carole was very helpful with changing companies and very quick. I will be sending my sister her number.

Had Carole help me get insured. She’s very friendly, professional, and knowledgeable! I strongly recommend Insurance Store if you’re in need of insurance!

Carole was great to work with. She provided me with several options that suited my needs and made the process seamless.

Carole was a great help!!!

I was very pleased with the speed and attention to detail that Carole Schmidt demonstrated as she provided a new auto policy for me today. She answered all my questions and forwarded all necessary documents for me to transfer insurance today.

Carole was amazing to work with! So helpful and knowledgeable, and worked quickly and effectively to get insurance in place for my home, and will work to find vehicle coverage when it comes up for renewal. Highly recommend!

Carole was quick and provide best service for my auto and home insruance

Heather Hill is amazing and helped me get proper coverage for my IT business. I had a lot of questions and concerns and she was patient and knowledgeable.

Carol was courteous, super efficient, knowledgeable and supportive as she guided me through insuring my new home!!

Heather Hill help me with insurance when I start business, she very take time explain all documents and options that will be benefit to my company. I highly recommen that Heather and her team very profession.

We worked with Carole to change our auto and home insurance needs. The experience was perfect from start to end! Everything went smooth and the policies were explained properly and prompt responses made everything a lot easier. Carole was very patient and understanding, if I could give 10 stars I would! Definitely recommend 👌🏻

Carole worked quickly to find me an insurance policy that was over $1600 lower than what I was quoted elsewhere. Terrific client service too!

Corie was courteous, helpful and a quick communicator! Thanks for your help Corie!

I can't express enough gratitude for the exceptional service I received from Carole! As a first-time car insurance buyer, navigating through policies and rates was overwhelming, but Carole made the entire process seamless and stress-free. Not only did they find me the perfect coverage for my car, but they also went above and beyond by combining my condo insurance, resulting in a fantastic rate that exceeded my expectations. Their professionalism, attention to detail, and genuine concern for my needs truly set them apart. I couldn't be happier with the level of service I received. Thank you, Carole, for your outstanding assistance! You've earned every star of this review and more. Highly recommend!

Jennifer​​​​ Robichaud, has been my main contact for a while now, assisting me with a multitude of services and the experience has been nothing short of excellent. Any and all needs or questions are responded to in a timely manner with clear and concise detail. Her approach is very open and does not feel forced, allowing the client to make informed decisions without feeling pressured into any situation. I would highly recommend the the service provided by Jen at the insurance store.

Great experience! Carole helped every step and clearly communicated everything with us. Saved us hundreds of dollars. Highly recommend

I use the Insurance Store for my business insurance, and have done so for years! My Account Executive, Jennifer Robichaud, is fantastic! Whenever I have questions or concerns, or need advice on how to properly insure my business, Jack's on Queen at 18 Queen Street West, in Elmvale, Ontario, Jennifer is the one I call. In our calls, she strips away all the wordy jargon and gets down to the heart of what's important, so that I can completely understand what my insurance is covering and I can make well informed decisions. She offers advice in such a way that provides excellent illustrations of what she's recommending and why; she has NEVER steered me wrong. She contacts me BEFORE a change happens in my policy to discuss and makes sure I understand those changes and that means so much in today's challenging financial world. I recommend both Jennifer Robichaud and the Insurance Store to whomever I can, whenever I can, whether it's a new business needing well priced and well documented insurance or a longstanding business on the hunt for the right insurance fit - in a heart beat, everytime!

Carole provided us better coverage at a cheaper cost on our home insurance policy. It was a win/win.

Heather Hill and the Insurance store have been providing valuable insurance services for our business for many years now. No matter how our business needs change Heather always has the right right product at the best prices. We are happy to have them as our primary business insurance supplier.

We here at Rainbows for All Children Canada have been working with Heather Hill, of Insurance Store, for many years. Heather is not only incredibly knowledgeable in the world of insurance but also a genuinely caring and dedicated professional. She takes the time to understand our needs and works tirelessly to find the best insurance solutions. Heather's personalized approach sets her apart. She is always available to answer our questions, provide guidance, and ensure we have the right coverage. We have peace of mind knowing our organization is well-protected.

If you're looking for an insurance broker who combines expertise with outstanding customer service, we wholeheartedly recommend Heather Hill at Insurance Store. She's a true asset to the industry. Thank you, Heather!

I was skeptical that they would be able to insure all of my products, however not only were they able to cover everything, but also saved me a lot of money. The broker bent over backwards to make this happen. I would highly recommend them

Work with multi types of insurance