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Barrie Insurance Broker Testimonials

Our customers in and around Barrie had some kind words to share with us. Let us know if we can help you find a custom insurance quote.

Excellent
4.7
PAUL F.
Carole was amazing to work with, got everything completed in a short window that was caused from my end with no hitches. Her calmness and thoroughnes reminds me of Debbie Green.
thanks
Response from the owner:Thank you for the kind review, PAUL FRANSSEN! We're glad to see that you had positive experience with Insurance Store.
Lyle P.
Excellent service and advice from Carol. Thanks so much
Response from the owner:Thank you for the kind review, Lyle Parsons! We're glad to see that you had positive experience with Insurance Store.
Bob C.
I can’t thank Heather Hill at The Insurance Store enough. When I left my previous partnership, I suddenly needed to arrange brand-new commercial insurance for new student-workshop business, SINGcronicity. I wasn’t sure where to start, but Heather stepped in and took care of everything. She gave me professional advice, made the switch painless, set me up with a solid new policy, and made me feel completely supported through the whole process. I need more commercial insurance for another business, and I'm going straight to her team at The Insurance Store. If you want someone who truly looks out for you and your business, Heather’s the person you want on your side.
Response from the owner:Thank you for the kind review, Bob Charters! We're glad to see that you had positive experience with Insurance Store.
Nicolette W.
Carole always responds quickly and answers all of my questions. Easy process to switch over.
Response from the owner:Thank you for the kind review, Nicolette Wismayer! We're glad to see that you had positive experience with Insurance Store.
Rachel A.
Carole was very helpful and quick woth getting me car insurance! Thank you Carol!
Response from the owner:Thank you for the kind review, Rachel Abbott! We're glad to see that you had positive experience with Insurance Store.
Tom U.
Very professional and easy to work with
Response from the owner:Thank you for the kind review, Tom Ushkovski! We're glad to see that you had positive experience with Insurance Store.
Owa G.
Good communication and understanding s/o corey
Response from the owner:Thank you for the kind review, Owa Gbolahan! We're glad to see that you had positive experience with Insurance Store.
Gillian V.
I have been wanting to review my insurance for years after the disappointing handling of a claim with the company I had been with for over a decade. I reached out to Carole who was immediately helpful and sent me a few gentle reminders to keep the process moving, which I really appreciated! She reviewed my existing policies and was able to save me a significant amount of money with even better coverage. Carole also called me and walked me through what everything meant along with some options for additional coverage I didn't know was available.
Thank you Carole. I will sleep better knowing we are well-protected. It's just a bonus that you are a delight to deal with 🙂
Response from the owner:Thank you for the kind review, Gillian Vincent! We're glad to see that you had positive experience with Insurance Store.
Jake Lave (BlackRiver H.
I have recently In the last 6 months switched my commercial vehicle and liability insurance to Insurance Store. I was previously using an online brokerage (zensurance) before making the switch.

I decided to make the switch after speaking with a knowledgable broker by the name of Heather Hill. Heather was able to point me in the right direction as to which insurance was necessary for my specific needs as a business owner. My coverage now suits my business.
That is the difference between dealing with an experience professional, who understands your needs, and can execute.

Not to mention, very fair rates, and great customer service.
Changes to my policy can be made quickly without hassle and questions answered same day.

If you’re looking for commercial vehicle or liability insurance look no further than Insurance Store, you won’t be disappointed.
Response from the owner:Thank you for the kind review, Jake Lave (BlackRiver Heating)! We're glad to see that you had positive experience with Insurance Store.
Kimberly B.
Carol was absolutely amazing to work with! She was very informative, provided me tons of options and educated me on areas I was not familiar with in various policies. She also provided me with knowledge on most appropriate coverage for what I needed 🙂 Very thankful
Response from the owner:Thank you for the kind review, Kimberly Bell! We're glad to see that you had positive experience with Insurance Store.
Jason M.
Amazing service, kept update with making sure I seen the options I had available. Carole Schmidt definitely the best
Response from the owner:Thank you for the kind review, Jason Miller! We're glad to see that you had positive experience with Insurance Store.
tori H.
Working with Carole has been excellent over the years - she is very attentive and efficient! Highly recommend.
Response from the owner:Thank you for the kind review, tori hamatani! We're glad to see that you had positive experience with Insurance Store.
David B P.
Carole was very patient and helped me through the entire process. I am very satisfied with the level of service.
Response from the owner:Thank you for the kind review, David B personal! We're glad to see that you had positive experience with Insurance Store.
Mike C.
Great service! Carole was extremely helpful putting everything together!
Response from the owner:Thank you for the kind review, Mike Callaghan! We're glad to see that you had positive experience with Insurance Store.
Tina O.
In all my years of dealing with Insurance companies I have found my agent to be more than professional, polite, honest and helpful! Quick to respond to my questions and find me the absolutely best premiums.
I’m so thankful to see honest hard working folks in this day and age.
Thank you Insurance Store and to my agent Carole for making my life a bit more enjoyable
Response from the owner:Thank you for the kind review, Tina Ostapiak! We're glad to see that you had positive experience with Insurance Store.
Karen M.
Carole was very helpful
She explained everything i need to know
I would definitely recommend her
Response from the owner:Thank you for the kind review, Karen Mackie! We're glad to see that you had positive experience with Insurance Store.
Terry M.
I dealt with both Don Smales and Carole Schmidt at the Insurance Store and both were more than helpful with my auto insurance needs. Both individuals were courteous and professional; I have no hesitation in recommending the Insurance Store for your insurance needs!
Response from the owner:Thank you for the kind review, Terry McCaffery! We're glad to see that you had positive experience with Insurance Store.
Steven F.
10/10 experience Highly recommended!
Response from the owner:Thank you for the kind review, Steven Fantinel! We're glad to see that you had positive experience with Insurance Store.
Don O.
Excellent & timely service. Jennifer & Stephanie helped me with a new policy for my business, can’t say enough what a positive experience it was, easy and stress free. Even saved money on the new policy. If I could give 10 stars I would.
Response from the owner:Thank you for the kind review, Don Owens! We're glad to see that you had positive experience with Insurance Store.
Lori Y.
Carole S. has been fantastic to deal with. Quick to respond and always friendly. She even put in work after hours! Highly recommend Carole S. at The insurance store for all of your insurance needs.
Response from the owner:Thank you for the kind review, Lori York! We're glad to see that you had positive experience with Insurance Store.
Maxine C.
Just switched home and car insurance with the help of The Insurance Store in Collingwood. Very satisfied with the service we received and the prices they provided us with. I definitely recommend them.
Response from the owner:Thank you for the kind review, Maxine Caines! We're glad to see that you had positive experience with Insurance Store.
Sean G.
Great communication, well worth the time to get the quote! So glad to tell my current company,
Your services are no longer needed after 30+ years. Sad that Loyalty means nothing to tradition insurance companies!
Response from the owner:Thank you for the kind review, Sean Gilmour! We're glad to see that you had positive experience with Insurance Store.
TheRealChunks
Carole was fantastic and friendly, made the process very easy and explained everything I had questions about!
Response from the owner:Thank you for the kind review, TheRealChunks! We're glad to see that you had positive experience with Insurance Store.
katie M.
I have been with Insurance Store for years now and I made the mistake of leaving last year due to what I thought was a better price. It was not and the level of customer service was a 0 compared to what I have always gotten from Carole and the team at Insurance Store. Carole went above and beyond to get myself and my daughter the best price, I would recommend her over and over and over again.
Thanks Carole
Response from the owner:Thank you for the kind review, Katie! Welcome back to the Insurance Store family. We're so glad to see that you had such positive experience with Carole and with Insurance Store. Happy holidays!
Alanna Marye S.
Carole was quick and efficient while also fully explaining everything to me. Very grateful for her kind help.
Response from the owner:Thank you for the kind review, Alanna Marye Smith! We're glad to see that you had positive experience with Insurance Store.
Frank S.
To whom it may concern.
My experience with Carole as my broker was delightful, courteous and prompt. Carole had me on the road in no time. Carole also reminded me about an out dated license, which could have cost me big time.
I would highly recommend Carole to anyone, that needs insurance.
Kudos Carole.
Response from the owner:Thank you for the kind review, Frank Smith! We're glad to see that you had positive experience with Insurance Store.
Larissa M.
I had a wonderful experience being assisted by Carole today with the setup of my new vehicle insurance. Seamless and quick process, she was very helpful and informative. Thanks again!
Response from the owner:Thank you for the kind review, Larissa McLaren! We're glad to see that you had positive experience with Insurance Store.
Teal L.
They always take the hassle out of insurance and make sure all of my questions have been answered.
Response from the owner:Thank you for the kind review, Teal Livingston! We're glad to see that you had positive experience with Insurance Store.
Sean T.
Carole was very helpful and answered any questions I had in a timely manner.
Response from the owner:Thank you for the kind review, Sean Thorn! We're glad to see that you had positive experience with Insurance Store.
Summer B.
The Insurance Store is the best, the people there are very knowledgeable and friendly!
Jennifer Robichaud and Susan Roth are amazing!! Their ability to remain cheerful, no matter how many times we asked for assistance is priceless. Thank you for being dedicated and for making our insurance experience a positive one:) This review because we don’t want your hard work and kindness to go unnoticed. Tarek & Fida
Response from the owner:Thank you for the kind review, fiddo fiddo! We're glad to see that you had positive experience with Insurance Store.
ZiNGALO Z.
Carole was very helpful with changing companies and very quick. I will be sending my sister her number.
Response from the owner:Thank you for the kind review, ZiNGALO ZiNGALO! We're glad to see that you had positive experience with Insurance Store.
Matthue F.
Had Carole help me get insured. She’s very friendly, professional, and knowledgeable! I strongly recommend Insurance Store if you’re in need of insurance!
Response from the owner:Thank you for the kind review, Matthue Franson! We're glad to see that you had positive experience with Insurance Store.
Zack J.
Carole was great to work with. She provided me with several options that suited my needs and made the process seamless.
Response from the owner:Thank you for the kind review, Zack Jackson! We're glad to see that you had positive experience with Insurance Store.
John E.
Carole was a great help!!!
Response from the owner:Thank you for the kind review, John Elmes! We're glad to see that you had positive experience with Insurance Store.
Bryan-Nicolette M.
I was very pleased with the speed and attention to detail that Carole Schmidt demonstrated as she provided a new auto policy for me today. She answered all my questions and forwarded all necessary documents for me to transfer insurance today.
Response from the owner:Thank you for the kind review, Bryan-Nicolette McCann-Wismayer! We're glad to see that you had positive experience with Insurance Store.
Derek M.
Carole was amazing to work with! So helpful and knowledgeable, and worked quickly and effectively to get insurance in place for my home, and will work to find vehicle coverage when it comes up for renewal. Highly recommend!
Response from the owner:Thank you for the very kind review, Derek! We're thrilled to hear that Carole helped you have a highly positive experience with us.
Mandeep S.
Carole was quick and provide best service for my auto and home insruance
Response from the owner:Thank you for the very kind review, Mandeep! We're thrilled to hear that Carole helped you have a positive experience with us.
Jeremy B.
Heather Hill is amazing and helped me get proper coverage for my IT business. I had a lot of questions and concerns and she was patient and knowledgeable.
Response from the owner:Thank you for the kind review, Jeremy! We're very glad to hear that Heather provided you with great service, advice and coverage.
Cathy K.
Carol was courteous, super efficient, knowledgeable and supportive as she guided me through insuring my new home!!
Response from the owner:Thank you for the very kind review, Cathy - and congrats on your new home! We're thrilled to hear that Carole helped you have a positive experience with us.
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