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Windsor Insurance Broker Testimonials

Our customers in and around Windsor had some kind words to share with us. Let us know if we can help you find a custom insurance quote.

Excellent
4.5
Nathan R.
I own and operate a Fire Protection company in Windsor. A few years ago I was told by my insurance provider that my annual business insurance rates were going to triple, apparently due to inflation etc. Our previous provider did nothing to seek out better rates for us, and the communication was very poor. Frustrated by this, I began asking around, and in speaking with another local business owner it was recommended that I contact the "Insurance Store", and specifically recommended that I speak to Chris Booth. Chris met with me and reviewed our existing policy, and then proceeded to shop around for better rates. He worked quickly, communicated clearly, and was able to find equivalent coverage at just a fraction of the costs that we were facing at renewal with our existing provider. We chose to move our business policy over and have since moved our commercial vehicle fleet policy over as well for the very same reasons. The customer service that we have received from Chris and his team has been second to none and I would recommend them to anyone seeking insurance coverage. He is friendly, honest, and truly has the customers best interests in mind.
Response from the owner: Thank you, Nathan, for sharing your amazing story about becoming an Insurance Store client! We're so proud to hear that Chris and his team have given you such great service. We hope that you will continue to allow us the pleasure to serve you as a valued Insurance Store client!
Veronica M.
Can’t say enough about the beautiful Walkerville location. A friendly receptionist greets you and introduces you to an on-site specialist that can help in real time. Definitely recommend Insurance Store (and their exquisite choice of coffees offered when you visit onsite)!
Response from the owner: Thank you for the 5-star review, Veronica!
Domenic D.
We are very happy with the services of Insurance Store. Katie Seguin has provided exemplary service. Thanks Katie!!
Response from the owner: Thank you for the kind words, Domenic! We're glad that Katie made your experience with us so positive.
Glen M.
I had a wonderful experience with Chris Booth. I was very happy to have Chris navigate the insurance waters with me. He was able to set me up with the proper insurances in order to help me get my new business off the ground. I appreciate his patience and understanding as we navigated the corporate insurance landscape together to come to an agreement on what was best for me and my business. I would highly recommend Chris to any of my friends and relatives if they are ever looking for insurance for auto, home or business. Thanks Chris!
Response from the owner: Thank you, Glen, for the very kind words! We're so glad to read that Chris provided you with exceptional service.
Sifa M
I purchase my first car and needed insurance, I am so glad I reached out to Insurance Store. Katie and Carole were so wonderful in helping me find the best rate. They were professional and patient to all my questions, and guided me with their knowledge and great customer service. THANK YOU Katie, Carole and the whole Insurance Store team!
Response from the owner: Thank you, Sifa, for the 5-star review! We're glad that Katie and Carole were so helpful. Best wishes with your first car!
Antonio C.
Also a great experience working with katie Seguin she's always manages to find me the best deal in a timely manner. Thank you for your help again!
Response from the owner: Antonio, thanks for the 5 star review! We're happy to help anytime.
Bashsea C.
Fantastic service, Our go to place!
Response from the owner: Thank you, Bashsea, for the kind words! We're thrilled that your experiences with us have been positive.
t.dots. T.
Katie has been so incredible to work with! I’ve never had such an easy and personable relationship with my insurance broker before. It feels amazing and I know that I am being well taken care of. Thanks beautiful!!
Response from the owner: Thank you for the kind words! We're very glad that your experience with Katie has been so positive.
Marzena D.
Katie Seguin is the best!! She always responds in timely manner & is a pleasure to deal with.
Response from the owner: Thank you for the very kind review! We're very glad to read that your experience with Katie has been so positive.
C F
Joel Lapos is the man! Professional and friendly and most of all patient. He solved all my concerns quickly and courteously.
Response from the owner: Thank you for the 5-star review! We're very glad to read that your experience with Joel has been so positive.
Jayce C.
Katie S was super helpful. Went the extra mile and I couldn't be happier with the customer service she provided. Highly recommend her.
Response from the owner: Thank you for the kind words, Jayce! We're thrilled to read that Katie went the extra mile.
Pamela P.
If you want to be sure you have the best person to look after your needs, gets you the best price , the best service, and always understands your needs. Katie Seguin at The Insurance Store
Response from the owner: Thank you for the kind review, Pamela! We're very glad to see that you had a great experience with Katie.
Amanda S.
Chris Booth was amazing to work with. He was quick, efficient and found us the best price. Couldn’t have asked for a better person to work with!
Response from the owner: Thank you for the 5-star review, Amanda! We're very glad to read that you had a positive experience with Chris.
Sarah M.
We were looking for better insurance rates and were so happy we called Insurance Store and spoke with Katie S.Not only did she find us better rates, but she was professional, courteous and very personable!
Response from the owner: Thank you for the kind review, Sarah! We're very proud to hear that Katie provided you with such a positive experience.
James M.
Katie S. was a great help and very knowledgeable in finding us a great insurance rate for home and auto! Highly recommend Insurance Store!
Response from the owner: We appreciate the kind words, James! We're so glad to read that Katie was able to provide you with great service.
Marlene C.
I'm so glad that I switched my insurance coverage to The Insurance Store. Chris Booth has gone above and beyond to find me a great deal on my insurance needs. When I misplaced my car insurance cards I phoned him and I had new cards in my hands before the week was out. I highly recommend not only The Insurance Store but Chris Booth in particular for any of your insurance needs.
Response from the owner: We appreciate the kind words, Marlene! We're so glad to read that Chris was able to provide you with excellent service.
keith D.
Katie Seguin from the Insurance Store was responsive and very helpful. She secured the best deal for us and we will continue to work with her. She is an asset to your organization.
Response from the owner: Thank you for the kind review, Keith! We're glad that your experience with Katie has been so positive.
Shane T.
Katie was extremely helpful and got me the a great price for my new insurance plan. Thanks Katie.
Response from the owner: Thank you for the kind review, Shane! We're glad to see that Katie has been most helpful for your needs.
mike L.
Chris Booth is an amazing insurance agent. Answers phone calls/texts instantly, and always helps with your insurance needs right away. Best service
Response from the owner: Thank you Mike for the wonderful review! We're glad to read that Chris provides great service.
Michael C.
I am a senior, and fortunately have never had to deal with a home insurance claim, until now. I'm not sure if I could have navigated through the insurance company runaround without the endless and caring assistance of my broker, Katie Seguin, at the Insurance Store. In September, I had a large portion of a tree fall during a windstorm, damaging my roof, as well as my gazebo in the backyard. Dealing with an insurance adjuster in Calgary (?) who initially didn't want to pay for the removal and disposal of the branches had me wondering "Isn't this why I pay my premiums?" Once Katie had addressed the problem through emails, and with the 'prodding' of her colleague, the issue was finally and completely resolved. Because of so many delays by the insurance company, the availability of a suitable replacement gazebo became difficult to find as it got closer to winter. Again with Katie's guidance, I was able to negotiate a more than appropriate cash settlement, to be completed in the spring by my own contractor. The roof itself was thoroughly patched on an emergency basis, well enough to get through the winter. An appointment for the complete repairs has been arranged for once the weather gets warmer, suitable for roofing. In summary, I am not a religious person but...THANK GOD for Katie Seguin at the Insurance Store. I couldn't have done this without her!******(6)Mike Caille
Response from the owner: Thank you Mike for the kind and heartfelt review! We're so glad that Katie was able to get you the resolution that you needed.
Kevin B.
Great service and great people. Chris Booth got me a great deal.
Response from the owner: Thank you for the kind review, Kevin! We're proud to read that you had a great experience with Chris.
Tim M.
Excellent service provided by Katie Seguin. Thorough explanations of coverage and saved money on my last renewal by switching companies.
Response from the owner: Thank you Tim for the great review! We're very glad to read that your experience with Katie was excellent.
Michael K.
We established a new Distribution Warehouse in Windsor and I was introduced to Chris Booth at the Insurance Store. He sat with me to learn all about our business before determining the correct path for us to be covered. Because we are US based, the Canadian requirements were all new to us. He made sure that we understood all the similarities and differences. Thanks in part to Chris, we are fully operational and well covered!
Response from the owner: Michael, thank you for the great review! We're very glad to read that Chris made your experience with Insurance Store positive.
Robert M.
I have had an excellent experience working with Chris Booth at the Insurance Store.I was starting a new business, my first business. Chris got me vehicle and liability insurance within two days and am now paying a better rate than just my previous personal vehicle insurance. I highly recommend Chris and the Insurance Store.
Response from the owner: Thank you for the kind words, Robert! We're very glad to read that Chris's service has been exceptional.
Daniel L.
Chris and Abby are very helpful
Response from the owner: Thanks for the review, Daniel! We're glad that you found Chris and Abby helpful.
Mark P.
As we searched for quotes for Insurance we contacted Chris Booth at the Insurance Store. Chris's friendly demeanor and knowledge with insurance has made the transition to the Insurance Store a good move for us. I would recommend Chris and the Insurance Store to anyone looking for insurance!
Response from the owner: Thank you for the fantastic review, Mark! We're thrilled to read that Chris has provided excellent service to you.
julie A.
Chris has been a real pleasure to work with. He has helped reduce our insurance cost for our multiple businesses. He is honest and can be relied on to look after your best interest.
Response from the owner: Thank you Julie for the kind review! We're glad to read that Chris Booth helped you reduce costs and provided great service.
Samuel B.
Chris Booth was able to transfer all my insurance from a company that I had been with for many years. This process was seamless, fast and efficient. Since I became a customer with The insurance Store he has advised me on several ways to ensure my insurance serves all my needs. When I contact him he returns my calls and takes care of any issues that need to be address. I appreciate his fast and friendly response. He is an excellent advisor and I appreciate his help.
Response from the owner: Thank you Samuel for the very kind review! We're happy to read that Chris has provided great and friendly service that meets your needs.
Mike O.
Katie Seguin is the best!
Response from the owner: Thank you for the kind words, Mike! We're very glad to see that you've had such a positive experience with Katie.
Josh S.
Katie Seguin provides great customer service, very quick response times.
Response from the owner: Thank you Josh for the great review! We're glad to hear that Katie has provided great service.
Allen R.
Response from the owner: Thank you for the 5-star review, Allen! We're glad to see that your experience with us was positive.
Dottie R.
I am very satisfied with the insurance store insurance company. I've had the best coverage and feel secure with their polices and service. The best. Thankyou for your quick and efficient service
Response from the owner: Thank you, Dottie! We're happy to have you as a member of our insurance family!
Chad D.
Kyle is amazing. Would highly recommend.
Response from the owner: Thanks, Chad! We appreciate your 5-star review.
наташа М.
Response from the owner: Thanks for the 5-star review!
Don R
Response from the owner: Thanks for the 5 star review, Don! We're so glad that you had a great experience.
Drew H.
They helped me find the most affordable insurance for my business. Friendly and personable staff and quick email response times. Would recommend for local business owners looking for insurance.
Response from the owner: Thanks for your review, Drew! We really appreciate the 5 stars and your recommendation.
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