Collingwood Insurance Broker Testimonials

Unfortunately when looking to renew home and auto insurance with our previous insurance company there were "issues." I then initially contacted Kim at the Insurance Store who put me directly in contact with Chelsea. The service, understanding our needs, speed of quotes and explanations were first class. All very easy and efficient; first class.

Rob Bickerstaff and staff at the insurance store have been amazing help when it came to a difficult task we had reached out for some assistance on. They worked diligently with insurance companies making sure we had the best pricing for our policy. They worked along side us to make sure that what we needed would meet the extremely stringent stipulations for our industry. If you are business, especially an automotive shop- they will meet all of your expectations as a customer and for the industry regulations.

Thank you again!

Tava & Melissa are absolutely amazing! I found myself in a tough spot needing auto insurance coverage at the very last minute, and they went above and beyond to help me. Even after hours, they made it happen—quickly, efficiently, and with such a positive attitude.

Their dedication and willingness to go the extra mile saved me from a stressful situation, and I couldn’t be more grateful. If you’re looking for an agent who truly cares and will make things happen no matter the time, Tava & Melissa are the ones. Highly recommend!

Absolutely amazing! Carol Whitley called me back the VERY next day after I was doing some late night shopping for insurance and quite frankly I thought I was going to be paying hundreds of dollars, based off those quotes but she came back almost instantly with a SUPER cheap quote (that I took)! Would recommend her to ANYONE!!!!

Very helpful, personable, transparent and saved me money (bonus!) highly recommend for your insurance needs

Thank you to Tava and Carol for assisting us with our insurance needs. Highly recommend.

What a pleasure to deal with Carole Schmidt at the Insurance Store. Carole was able to provide me with great pricing on my home and auto insurance in a very quick and responsive way. I would recommend the Insurance Store to anyone who is looking for competitive quotes on home/auto insurance.

I was able to bundle my car and auto insurance with the insurance store. Linda Simpson handled my house insurance and did a wonderful job with my new policy. I’m saving money and have a real good policy now on both my house and car. Thank you so much Linda and Carole

Great team, always helpful and rates are good too!

Thank you, Tava, for all your help with Jay's Mart Convenience Store in the Collingwood area. We appreciate your services and highly recommend you to anyone seeking insurance. Thanks again for all your assistance.

Surbhi & Rahul
New Owners
Jay's Mart 2.0

Amazing customer service!! They were quick & knowledgeable & I would highly recommend them for any insurance needs! Thanks for all your help Tava!

Kelly is awesome to work with. She is personable, knowledgeable and efficient............She is a pleasure to speak to.

Kelly and Carol have been managing our insurance needs for several years and are both amazing to deal with, proactive, and responsive. Always friendly and looking to help, we couldn't ask for better service. They are in your court and always available to help. I highly recommend Insurance Store to take care of your needs.

Kelly been the only broker i remember by name, and ive been with her for years. Helpful and knowledgeable. Can't see myself finding another one like her.

I have dealt with Kelly for numerous quotes. Always professional, knowledgeable, and kind. I highly recommend Kelly.

Kelly Taggart is a rock star! As my agent at the Insurance Store, she always has time to field my inquiries, in a prompt and professional manner and even answers end of my day calls at 4:56 PM.

Insurance store has some great internal employees. Cindy Richardson is great over the phone and knows what she is doing when it comes to claims. Thanks for all your help Cindy!
Kelly Taggart is my account manager and she has been a tremendous help as well, making things clear and simple along the way. Kelly is very kind and friendly and you can really tell she cares about her clients!

Customer service is excellent. When I bought my first car Kelly Taggart explained everything to me and was able to get me the best pricing.

I have recently just got my licence and am thanking that Kelly Taggart gave me great information

Kelly Taggart has always given fantastic insurance advice!

Always a great experience with the Insurance Store. Kelly Taggart is our personal lines rep, and all of my interactions with her have been very positive; quick response time with thoughtful, expert answers.

I have used Kelly Taggart as my insurance broker for many years.. I have even followed her when she switched companies to keep her as my broker. She is truly a gem and I would highly recommend her to anyone looking for a broker

Kelly was excellent in providing answers to our many questions and navigated us through the ins and out of our policy. She has been very responsive and always keeps our best interest in mind.

I switched to the Insurance Store several years ago after having a battle with the Cooperators, Kelly Taggart has helped me find car insurance with a more reasonable price tag. She re-evaluates my insurance every year to ensure I’m still getting the best bang for my buck.

Thanks for your continued great service! Kelly Taggart is fantastic. She is resourceful, knowledgeable and always consistent in her service delivery!

Been with them for years, Kelly's great as she always takes the time to explain what I'm not understanding. Even after I moved I still go to them

I have been using the insurance store for many years now, they have the best pricing all around, and the service we receive from Chelsea Gulley has kept us there, answering any questions at almost any time, definitely recommend.

Carol Whitley is a pleasure to work with. She is helpful, knowledgeable and prompt. I feel less overwhelmed and more confident with insurance since working with her.

Although I currently don't have insurance with the company, Kelly Taggart has always been willing to provide guidance when I've had a question on how to proceed with insurance matters.

Always the best experience dealing with Kelly T! Absolute professional with personalized touch!

Kelly was terrific! She got back to answer our questions very quickly and did great follow up. Really appreciate all your help, Kelly!

Very professional and always gets back to me on my inquiries.
Ask for Kelly she not just an insurance agent she cares.

Been with the Insurance Store for as long as I can remember! Kelly Taggart delivers the most professional and friendly customer service. Always there when needed.

After being notified of a dramatic increase in home insurance by the provider we had been with for 45 years we began the search for new coverage. Evaluating many providers of home insurance we found ourselves seeking help from the Insurance Store brokerage and became acquainted with Serena Pockaj. Serena treated us with courtesy and professionalism and was able to quickly source very good coverage meeting all our needs at a significant cost reduction. We have already recommended this brokerage and Serena specifically to friends.

Serena was very helpful and efficient on finding me the best quote. 5/5

We absolutely adore our broker Kelly Taggart! She is THE BEST!!! Always helpful & knows her stuff! Very efficient & accurate & we totally trust her to do right by us! We have our home, auto, & recreational toys in her competent hands.
Thank you Kelly for making our insurance questions & needs taken care of.
Recommend 100%
🙂

Kelly Taggart is so knowledgeable and helpful! Always just a phone call away if I have any questions or concerns.
If you are looking for an amazing experience I highly suggest Insurance store Collingwood!

Corie is pleasant to deal with and happy to help. Thanks so much!

I would like to say thank you to Kelly Taggart, she has been so helpful and kind. I started a new beginning in my life and knew nothing about insurance, Kelly came to my rescue and I can honestly say she was so helpful and understanding. I would highly recommend Kelly to anyone. She knows her stuff.

Kelly T. Is such a great help! Always answering my questions and getting back to me quickly when I’m changing things!! Keep it up Kelly!!

@KellyTaggart
We are newly accessing Kelly's knowldege of Insurance. She worked diligently researching a better cost option for our Home Insurance, with success. We happily will be looking to expand our vehicle profile to her as well.

Amazing service and great communication.
Thank you Kelly

I have been with this brokerage for decades and I love the personal approach that they take. I know that my account manager Kelly Taggart is working hard to find me the best coverage and price. I feel like she is on my side where in bigger companies the opposite is true.

Chelsea from the Collingwood office helped my family come up with the perfect coverage. She worked both quickly and efficiently in order to get us the right policy for the right price that we needed and now helps answer any questions we have when they come up!

We have had our insurance with the Insurance Store for many years now. Everyone we have worked with over the years has been very helpful and professional. Our current personal account manager Kelly Taggart is always quick to reply and help with all of our insurance needs and questions. I highly recommend Kelly and the Insurance Store for any of your insurance needs.

100% recommend insurance store. I Have dealt With Serena for over a year now and she is very knowledgeable, timely, professional, and very patient. Haha. If you need home or auto, commercial or residential. Give the Insurance Store a call!!