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Collingwood Insurance Broker Testimonials

Our customers in and around Collingwood had some kind words to share with us. Let us know if we can help you find a custom insurance quote.

Excellent
4.8
Crystal M.
Kelly is awesome to work with. She is personable, knowledgeable and efficient............She is a pleasure to speak to.
Response from the owner: Thank you for the kind review, Crystal Magda! We're glad to see that you had positive experience with Insurance Store.
James O.
Kelly and Carol have been managing our insurance needs for several years and are both amazing to deal with, proactive, and responsive. Always friendly and looking to help, we couldn't ask for better service. They are in your court and always available to help. I highly recommend Insurance Store to take care of your needs.
Response from the owner: Thank you so much for the kind words, James. We're very glad to hear that Kelly and Carol have made your experiences with us so positive!
Anastasios M.
Kelly been the only broker i remember by name, and ive been with her for years. Helpful and knowledgeable. Can't see myself finding another one like her.
Response from the owner: Thank you for the kind words, Anastasios! We're glad that your experience with Kelly has been so positive.
Jamie S.
I have dealt with Kelly for numerous quotes. Always professional, knowledgeable, and kind. I highly recommend Kelly.
Response from the owner: Thank you for the kind words, Jamie! We're glad that Kelly made your experience with us positive.
Traci McKean D.
Kelly Taggart is a rock star! As my agent at the Insurance Store, she always has time to field my inquiries, in a prompt and professional manner and even answers end of my day calls at 4:56 PM.
Response from the owner: Thank you for the kind words, Traci! We're glad that Kelly made your experience with us positive.
Anastasia M.
Insurance store has some great internal employees. Cindy Richardson is great over the phone and knows what she is doing when it comes to claims. Thanks for all your help Cindy!Kelly Taggart is my account manager and she has been a tremendous help as well, making things clear and simple along the way. Kelly is very kind and friendly and you can really tell she cares about her clients!
Response from the owner: Thank you for the kind words, Anastasia! We're glad that Cindy and Kelly made your experience with us positive.
Grace F.
Customer service is excellent. When I bought my first car Kelly Taggart explained everything to me and was able to get me the best pricing.
Response from the owner: Thank you for the kind words, Grace! We're glad that Kelly made your experience with us positive.
Kennedi N.
I have recently just got my licence and am thanking that Kelly Taggart gave me great information
Response from the owner: Thank you for the kind words, Kennedi! We're glad that Kelly made your experience with us positive.
Janien K.
Kelly Taggart has always given fantastic insurance advice!
Response from the owner: Thank you for the kind words, Janien! We're glad that Kelly made your experience with us positive.
Shannon M.
Always a great experience with the Insurance Store. Kelly Taggart is our personal lines rep, and all of my interactions with her have been very positive; quick response time with thoughtful, expert answers.
Response from the owner: Thank you for the kind words, Shannon! We're glad that Kelly made your experience with us so positive.
Shannon H.
I have used Kelly Taggart as my insurance broker for many years.. I have even followed her when she switched companies to keep her as my broker. She is truly a gem and I would highly recommend her to anyone looking for a broker
Response from the owner: Thank you for the wonderful review, Shannon! We're glad to hear that Kelly has made your insurance experiences so positive.
Kevin M.
Kelly was excellent in providing answers to our many questions and navigated us through the ins and out of our policy. She has been very responsive and always keeps our best interest in mind.
Response from the owner: Thank you for the 5-star review, Kevin! We're glad to hear that Kelly has made your experiences with us positive.
Kerry M.
I switched to the Insurance Store several years ago after having a battle with the Cooperators, Kelly Taggart has helped me find car insurance with a more reasonable price tag. She re-evaluates my insurance every year to ensure I’m still getting the best bang for my buck.
Response from the owner: Thank you for the kind words, Kerry! We're glad to hear that Kelly has made your experiences with us positive.
Diane B.
Thanks for your continued great service! Kelly Taggart is fantastic. She is resourceful, knowledgeable and always consistent in her service delivery!
Response from the owner: Thank you for the 5-star review, Diane! We're glad to hear that Kelly has made your experiences with us positive.
Christos M.
Been with them for years, Kelly's great as she always takes the time to explain what I'm not understanding. Even after I moved I still go to them
Response from the owner: Thank you for the kind review, Christos, and thank you for being a loyal client of ours! We're glad to see that Kelly has made your experiences with us so positive.
Joe C.
I have been using the insurance store for many years now, they have the best pricing all around, and the service we receive from Chelsea Gulley has kept us there, answering any questions at almost any time, definitely recommend.
Response from the owner: Thank you for the 5-star review, Joe! We're glad to hear that Chelsea has made your experiences with us positive.
Helena D.
Carol Whitley is a pleasure to work with. She is helpful, knowledgeable and prompt. I feel less overwhelmed and more confident with insurance since working with her.
Response from the owner: Thank you for the kind words, Helena! We're glad to hear that Carol has made your experiences with us positive.
Tara L.
Although I currently don't have insurance with the company, Kelly Taggart has always been willing to provide guidance when I've had a question on how to proceed with insurance matters.
Response from the owner: Thank you for the 5-star review, Tara! We're glad to see that Kelly has made your experience with us positive.
TREVOR E.
Always the best experience dealing with Kelly T! Absolute professional with personalized touch!
Response from the owner: Thank you for the 5-star review, Trevor! We're glad to hear that Kelly has made your experiences with us positive.
Susan S.
Kelly was terrific! She got back to answer our questions very quickly and did great follow up. Really appreciate all your help, Kelly!
Response from the owner: Thank you for the kind review, Susan! We're glad to hear that Kelly has made your experiences with us positive.
Tammy M.
Very professional and always gets back to me on my inquiries.Ask for Kelly she not just an insurance agent she cares.
Response from the owner: Thank you for the kind words, Tammy! We're glad to hear that Kelly has made your experiences with us positive.
Ali D B.
Been with the Insurance Store for as long as I can remember! Kelly Taggart delivers the most professional and friendly customer service. Always there when needed.
Response from the owner: Thank you for the kind words, Ali! We're glad to hear that Kelly has made your experiences with us positive.
Paul D.
After being notified of a dramatic increase in home insurance by the provider we had been with for 45 years we began the search for new coverage. Evaluating many providers of home insurance we found ourselves seeking help from the Insurance Store brokerage and became acquainted with Serena Pockaj. Serena treated us with courtesy and professionalism and was able to quickly source very good coverage meeting all our needs at a significant cost reduction. We have already recommended this brokerage and Serena specifically to friends.
Response from the owner: Thank you for the amazing review, Paul! We're so glad to see that your experience with Serena exceeded expectations.
keagan van H.
Serena was very helpful and efficient on finding me the best quote. 5/5
Response from the owner: Thank you for the kind words, Keagan! We're so glad to see that your experience with Serena was so positive.
M W.
We absolutely adore our broker Kelly Taggart! She is THE BEST!!! Always helpful & knows her stuff! Very efficient & accurate & we totally trust her to do right by us! We have our home, auto, & recreational toys in her competent hands.Thank you Kelly for making our insurance questions & needs taken care of.Recommend 100%:)
Response from the owner: Thank you for the kind review! We're glad that you've had such a positive experience with Kelly.
Ian
Kelly Taggart is so knowledgeable and helpful! Always just a phone call away if I have any questions or concerns.If you are looking for an amazing experience I highly suggest Insurance store Collingwood!
Response from the owner: Thank you for the kind review, Ian! We're glad that your experience with Kelly has been so positive and that you recommend Insurance Store.
Tanzi B.
Corie is pleasant to deal with and happy to help. Thanks so much!
Response from the owner: Thank you for the kind review, Tanzi! We're glad that your experience with Corie has been so positive.
Katherine M.
I would like to say thank you to Kelly Taggart, she has been so helpful and kind. I started a new beginning in my life and knew nothing about insurance, Kelly came to my rescue and I can honestly say she was so helpful and understanding. I would highly recommend Kelly to anyone. She knows her stuff.
Response from the owner: Thank you for the 5-star review, Katherine! We're glad that your experience with Kelly has been so positive.
Lori M.
Kelly T. Is such a great help! Always answering my questions and getting back to me quickly when I’m changing things!! Keep it up Kelly!!
Response from the owner: Thank you for the kind review, Lori! We're glad that your experience with Kelly has been so positive.
Tanya N.
@KellyTaggartWe are newly accessing Kelly's knowldege of Insurance. She worked diligently researching a better cost option for our Home Insurance, with success. We happily will be looking to expand our vehicle profile to her as well.
Response from the owner: Thank you for the kind review, Tanya! We're very glad that you had a very positive experience with Kelly.
Gil M.
Amazing service and great communication.Thank you Kelly
Response from the owner: Thank you, Gil, for the kind review! We're very glad that you had a positive experience with Kelly.
Shawn M.
I have been with this brokerage for decades and I love the personal approach that they take. I know that my account manager Kelly Taggart is working hard to find me the best coverage and price. I feel like she is on my side where in bigger companies the opposite is true.
Response from the owner: Thank you for the 5-star review, Shawn! We're very glad to hear that your experience with Kelly has been so positive.
Caitlyn B.
Chelsea from the Collingwood office helped my family come up with the perfect coverage. She worked both quickly and efficiently in order to get us the right policy for the right price that we needed and now helps answer any questions we have when they come up!
Response from the owner: Thank you for the kind words, Caitlyn! We're very glad to hear that Chelsea was so helpful in getting you and your family the perfect coverage for your needs.
Vanda J.
We have had our insurance with the Insurance Store for many years now. Everyone we have worked with over the years has been very helpful and professional. Our current personal account manager Kelly Taggart is always quick to reply and help with all of our insurance needs and questions. I highly recommend Kelly and the Insurance Store for any of your insurance needs.
Response from the owner: Thank you, Vanda, for the 5-star review! We're very glad to hear that Kelly has been so helpful.
Blair H.
100% recommend insurance store. I Have dealt With Serena for over a year now and she is very knowledgeable, timely, professional, and very patient. Haha. If you need home or auto, commercial or residential. Give the Insurance Store a call!!
Response from the owner: Thank you for the kind words, Blair! We're thrilled that your experience with Serena has been so positive.
Terrilyn C.
Nothing but good things to say. I switched to the Insurance Store in 2020 from State Farm, I was shocked in the savings and how much more coverage I received. Chelsea Gulley from the Collingwood location is extremely knowledgeable and has been nothing but great to deal with. She has been very thorough in making sure I understand every aspect of my policy before going forward, her customer service is impeccable. I have and will continue to recommended her and the Insurance store to all of my friends and family.
Response from the owner: Thank you for the very kind words, Terrilyn! We're thrilled to hear that Chelsea was so helpful.
Wayne F.
When we had a flood in the house, Kelly Taggart helped us through the entire process. She was so helpful and understanding.
Response from the owner: Thank you, Wayne, for the kind words! We're very glad to hear that Kelly was so helpful.
Norma F.
Kelly Taggart was so helpful when we had our flood claim. She went above and beyond to help. Would recommend her to anyone.
Response from the owner: Thank you, Norma, for the kind words! We're very glad to hear that Kelly went above and beyond.
Rob c
I’ve been dealing with Kelly for many years now and she’s always been a pleasure to work with..
Response from the owner: Thank you for the kind review, Rob! We're thrilled to hear that your experience with Kelly has been so positive.
Jeff M.
We have been trusting our home and auto with Kelly Taggart for a number of years now. Anytime I have a question she has always been there to help. Kelly was the most helpful when we sold are last home and started building are custom home. Kelly was there every step of the building process, as the build changed our insurance needs did also. I would recommend Kelly at the Insurance Store time and time again.
Response from the owner: Thank you for the 5-star review, Jeff! We're so glad to hear that your experience with Kelly has been very positive.
Lisa G.
Serena is the best! She always goes above and beyond for our insurance needs. We needed tenants insurance quickly and she delivered. Can't recommend her enough. Thanks Serena!
Response from the owner: Thank you for the kind words, Lisa! We're very glad to read that Serena made your experience with us positive.
Paula G.
Chelsea Gulley is always so helpful when we call. She is always polite and professional. Highly recommend!
Response from the owner: Thank you for the kind words, Paula! We're so glad that you've had a positive experience with Chelsea.
Joel A.
I have had a great experience with the insurance store they are very helpful in anyway they can help I would recommend them
Response from the owner: Thank you for the 5-star review, Joel! We're so glad that your experience with us was positive and that you recommend us.
Monica J.
Had a wonderful, easy experience working with Carol. She answered my call immediately, confidently responded to all of my questions and walked me step by step through all of the things I needed to do. Thank you, Carol!!!
Response from the owner: Thank you for the kind review, Monica! We're so glad that that your experience with Carole was positive.
Kolby L.
Kelly Taggart was great helping me with my insurance claim and I highly recommend her.
Response from the owner: Thank you Kolby for the kind words! We're glad to hear that Kelly was helpful and that you recommend her.
Mary M.
I didn’t realize how poorly I was being serviced by my bank insurance company until we got a quote from Carole. Thanks for your hard work! Highly recommended
Response from the owner: Mary, thank you for the kind words! We're so glad to read that Carole helped you make a positive change in your insurance experience.
Chris M.
I needed a quick response to a change in my vehicle insurance policy due to some extended travel. Kelly (Taggart) was fantastic! Thank-you.
Response from the owner: Thank you for the kind words, Chris! We're glad that your experience with Kelly was fantastic.
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